48 hours to design for a great service





Global Service Jam





When I signed up for Global Service Jam Vancouver 2015, the one thing that stuck with me was the short intro from the site:

" The Global Service Jam is a non-profit volunteer activity organized by an informal network of service design afficinados, who all share a common passion for growing the field of service design and customer experience. The Jam has a staff of none and a budget of nearly nothing."




Product Design
Information Architecture
User interface design